Hello.
I haven't added a picture of the of the Pro Shift yet but I will soon.
This is what you have to do:
1) disconnect ther Pro Shift from the computer
2) Near the USB connector of the Pro Shift there are two holes marked as PROG. you have to use some wire and link these two holes together in order to upgrade the firmware
3) Connect the USB cable, while the holes are connected together. Now you can remove the wire from the two holes if this is easier for you.
The Pro Shift is now in "firmware upgrade" mode. SimDash doesn't detect it, if everything is correct.
4) Download the "Bootloader" application from the Download page on the website.
5) Start it. Load the firmware file (is the .hex file in the zip file you download). Click "Upgrade" to start the upgrade process.
The upgrade process only takes few seconds. When it is completed, disconnect the USB cable.
Job done.
Please let me know if there is something I haven't explained well.
Regards
Cristiano